Your Account
How to Start, Stop, Install or Move
Service
Moving
in? Application
for service in your name at an address with natural gas already
installed.
Moving away? To close out your account, request
a Final Bill. Click the 'Moving? Request Final Bill' button on
the right hand side of this page.
Installing new gas service: see Builders
and Remodelers page.
Relocating your gas meter:
Call or visit us to schedule this.
Some of the files on this page are in PDF format Acrobat Reader can be downloaded for free here. |
Paying Your bills
Email bill delivery is available
By email: Request Email Bill
Delivery if you prefer not to receive a paper bill.
This service is ideal for customers who pay by Electronic Funds
Transfer
(EFT)
from their bank
account,
or
use
their own online bill payment services.
Payment methods accepted:
cash, check, or EFT (sorry, no credit
or debit cards)
River Falls payment location: Our
office is centrally located in River Falls at 415 S. 2nd Street
(near Cascade Avenue). We have a mail slot for after-hours payments.
Prescott payment location:
First National Bank of River Falls/Prescott,
1151 N. Canton Street, Prescott.
Electronic Funds Transfer (EFT) from your bank account:
use this application
form to
initiate EFT payment. Your bill payment will be transferred
automatically from your checking account each month on the due
date.
Some of the files on this page are in PDF format Acrobat Reader can be downloaded for free here. |
Payment Plans available
Budget Plan gives you a predictable monthly payment
Deferred Payment Agreement for overdue bills
Bill Payment Assistance
Local Assistance Agencies and Income Guidelines
Account Information / Your Bill
(available in the future when our billing system is
integrated with this web site)
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