Natural Gas Explosions
Natural gas leaks are capable of explosions once the concentration reaches 4.5% to 14.5%. If you have a natural gas leak, you will be bothered by a very strong, unpleasant smell of mercaptan long before the concentration reaches the explosive range. We add mercaptan to our gas just for this reason. Call and ask us to mail you our safety brochure containing a mercaptan scratch-n-sniff sticker. It's stinky!
Carbon Monoxide (CO) is odorless. For homes, the danger level is 35 parts per million, breathed for 8 or more hours. CO occurs when gas equipment is not kept in tune, and when equipment is not installed with proper venting. It causes nausea, light-headedness, dizziness as it deprives the body of oxygen, and finally, death.
Keep your appliances in tune, and install a wired-in or plug-in CO detector in your home. If the detector sounds leave your home immediately and call 911.
Disconnection and payment arrangements
On June 26, 2020, the Public Service Commission of Wisconsin (PSCW) ended their emergency order 05-UI-120 which placed a moratorium on disconnections of utility service. On August 20, 2020, the PSCW issued a partial stay of its order and extended the moratorium for residential disconnections to October 1, 2020.
AutoPay is FREE
Pay at the last minute, without risking late fees. Let your bank make the payment for you. Sign up for AutoPay and your gas bill payment will be withdrawn from your bank account on the due date, every month. Please call us at 715-425-6177 for more details. This service is FREE.
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Communities we Serve
Hammond, Prescott, River Falls and the townships of Hammond, Troy, Kinnickinnic, Clifton and River Falls in western Wisconsin.
Focus on Energy
Whether you're in the market for something as small as new lightbulbs, or as large as a new HVAC system, chances are Focus on Energy has an incentive to help youreduce your costs. For more information on residential or business incentives, call 800.762.7077 or visit their website https://www.focusonenergy.com/stcroixgas.