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Alerts
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Natural Gas Explosions
Natural gas leaks are capable of explosions once the concentration reaches 4.5% to 14.5%. If you have a natural gas leak, you will be bothered by a very strong, unpleasant smell of mercaptan long before the concentration reaches the explosive range. We add mercaptan to our gas just for this reason. Call and ask us to mail you our safety brochure containing a mercaptan scratch-n-sniff sticker. It's stinky!
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CO Awareness
Carbon Monoxide (CO) is odorless. For homes, the danger level is 35 parts per million, breathed for 8 or more hours. CO occurs when gas equipment is not kept in tune, and when equipment is not installed with proper venting. It causes nausea, light-headedness, dizziness as it deprives the body of oxygen, and finally, death.
Keep your appliances in tune, and install a wired-in or plug-in CO detector in your home. If the detector sounds leave your home immediately and call 911.
New natural gas rates effective May 1, 2023
The Wisconsin Public Service Commission has issued new base rates for our per-therm natural gas charges. They vary by rate class.
They are shown on the page, Our Rates and Terms of Service. Click here to view them.
Pay by EFT. It’s Free.
Pay at the last minute, without risking late fees. Let your bank make the payment for you. Sign up for EFT and your gas bill payment will be withdrawn from your bank account on the due date, every month. Please call us at 715-425-6177 for more details. This service is FREE.
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Communities we Serve
Hammond, Prescott, River Falls and the townships of Hammond, Troy, Kinnickinnic, Clifton and River Falls in western Wisconsin.
Energy
Improve Your
Home
Dig
Focus on Energy
Whether you're in the market for something as small as new lightbulbs, or as large as a new HVAC system, chances are Focus on Energy has an incentive to help youreduce your costs. For more information on residential or business incentives, call 800.762.7077 or visit their website https://www.focusonenergy.com/stcroixgas.
Want to Improve Your Home
A home energy assessment is often the first step in making your home more comfortable and energy-efficient. These assessments are performed by Home Performance with ENERGY STAR Trade Ally contractors who are Building Performance Institute certified. To find a Trade Ally near you, call 800.762.7077 or go to www.focusonenergy.com/FindaTradeAlly.
Call Before you Dig
Building a deck? Planting a tree? Building a fence? There may be power, gas or communications lines in the path of your project. Hitting them could be dangerous. Before digging on your property or in the right-of-way, call 811 to reach Wisconsin's Diggers Hotline.